エラー0x80070005でアップデート失敗する

[rica]

$B$3$s$K$A$O!#(Brica$B$H?=$7$^$9!#(B

WinXPHomeSP2

2007$BG/(B3$B7n$^$G$***@5>o$K(BWindows$B%"%C%W%G!<%H$G$-$F$$$?$N$G$9$,!"(B2007$BG/(B4$B7n$+$i(B
$B%"%C%W%G!<%H<:GT$9$k$h$&$K$J$j$^$7$?!#(B
$B8=:_I,MW$J99?7$O(B21$B8D=P$F$-$^$9$,!"A4$F<:GT$7$^$9!#(B
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$B$I$J$?$+$465<x2<$5$$!#(B

2008-01-17 14:39:12:750 1516 4b4 COMAPI -------------
2008-01-17 14:39:12:750 1516 4b4 COMAPI -- START -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-17 14:39:12:750 1516 4b4 COMAPI ---------
2008-01-17 14:39:12:750 1516 4b4 COMAPI - Forced: No; Download priority: 3
2008-01-17 14:39:12:750 1516 4b4 COMAPI - Updates in request: 1
2008-01-17 14:39:12:750 1516 4b4 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-17 14:39:12:765 1516 4b4 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-17 14:39:12:765 1012 f78 DnldMgr *************
2008-01-17 14:39:12:765 1012 f78 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2008-01-17 14:39:12:765 1012 f78 DnldMgr *********
2008-01-17 14:39:12:765 1012 f78 DnldMgr * Call ID =
{B6BABB41-3191-4349-8510-8A51E45707C4}
2008-01-17 14:39:12:765 1012 f78 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-17 14:39:12:781 1012 f78 DnldMgr * Updates to download = 1
2008-01-17 14:39:12:781 1012 f78 Agent * Title = Windows XP $BMQ$N99?7%W%m%0%i%`(B (KB930916)
2008-01-17 14:39:12:781 1012 f78 Agent * UpdateId =
{B73D873D-92E5-4375-88A5-0B63703314E4}.101
2008-01-17 14:39:12:781 1012 f78 Agent * Bundles 1 updates:
2008-01-17 14:39:12:781 1012 f78 Agent *
{B408F562-9E59-40ED-9D74-A54EB58BE48F}.101
2008-01-17 14:39:12:796 1012 f78 DnldMgr *********** DnldMgr: New download
job [UpdateId = {B408F562-9E59-40ED-9D74-A54EB58BE48F}.101] ***********
2008-01-17 14:39:12:796 1012 f78 DnldMgr * Queueing update for download
handler request generation.
2008-01-17 14:39:12:796 1012 f78 DnldMgr Generating download request for
update {B408F562-9E59-40ED-9D74-A54EB58BE48F}.101
2008-01-17 14:39:12:796 1012 f78 Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 0 retries
2008-01-17 14:39:15:296 1012 f78 Misc FATAL: Failed to copy file from
C:\WINDOWS\SoftwareDistribution\Download\c87e6a0b087b7b825c61ea322f57f576\spmsg.dll
to
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 5 retries
2008-01-17 14:39:15:296 1012 f78 Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 0 retries
2008-01-17 14:39:15:296 1012 f78 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
SusCopyDirectoryContents failed with 0x80070005.
2008-01-17 14:39:15:296 1012 f78 DnldMgr Error 0x80070005 occurred while
downloading update; notifying dependent calls.
2008-01-17 14:39:15:531 1012 f78 Agent *********
2008-01-17 14:39:15:531 1012 f78 Agent ** END ** Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2008-01-17 14:39:15:531 1012 f78 Agent *************
2008-01-17 14:39:15:531 1516 574 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-17 14:39:15:531 1516 574 COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2008-01-17 14:39:15:531 1516 574 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-01-17 14:39:15:531 1516 574 COMAPI ---------
2008-01-17 14:39:15:531 1516 574 COMAPI -- END -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-17 14:39:15:531 1516 574 COMAPI -------------
2008-01-17 14:39:20:531 1012 f78 Report REPORT EVENT:
{C0C12113-15DC-45BC-9274-5E5536F1A3A7} 2008-01-17 14:39:15:531+0900 1 161
101 {B73D873D-92E5-4375-88A5-0B63703314E4} 101 80070005 MicrosoftUpdate
Failure Content Download Error: Download failed.

[sum]

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0x80070005$B$N%(%i!<$K4X$7$F$NBP=hK!$O!"2<5->pJs$K$"$k(B
$B%l%8%9%H%jJT=8$,M-8z$J$h$&$G$9!#(B
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Windows Update $B%5%$%H$GMxMQ2DG=$J99?7$r8!:w$9$k$H(B $B8!:wCf$K(B 0x800A01AD $B%(%i!<$,I=(B
$B<($5$l$k(B
http://support.microsoft.com/kb/875558/ja

Windows Update $B<:GT!!%(%i!<%3!<%I!'(B 0x80070005
http://pub.ne.jp/pchitorigoto/?entry_id=1116147

--
sum (Susumu Zenba) JPN
Microsoft MVP for Office System Word (July 2007 - June 2008)


"rica" <***@microsoft.com> wrote in message news:***@TK2MSFTNGP02.phx.gbl...

[rica]

$B%U%)%m!<$"$j$,$H$&$4$6$$$^$9!#(B

Post by sum
Windows Update $B%5%$%H$GMxMQ2DG=$J99?7$r8!:w$9$k$H(B $B8!:wCf$K(B 0x800A01AD $B%(%i!<$,I=(B
$B<($5$l$k(B
http://support.microsoft.com/kb/875558/ja
Windows Update $B<:GT!!%(%i!<%3!<%I!'(B 0x80070005
http://pub.ne.jp/pchitorigoto/?entry_id=1116147

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[JR K Yoshikawa]

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"rica" <***@microsoft.com> wrote in message news:***@TK2MSFTNGP04.phx.gbl...

[rica]

$B%U%)%m!<$"$j$,$H$&$4$6$$$^$9!#(B

Post by JR K Yoshikawa
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Post by JR K Yoshikawa
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2008-02-05 12:38:43:578 1008 cc0 DnldMgr *************
2008-02-05 12:38:43:578 1008 cc0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2008-02-05 12:38:43:578 1008 cc0 DnldMgr *********
2008-02-05 12:38:43:578 1008 cc0 DnldMgr * Call ID =
{3A4D60C1-BE62-4C33-8568-B27E09500733}
2008-02-05 12:38:43:578 1008 cc0 DnldMgr * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-02-05 12:38:43:578 1008 cc0 DnldMgr * Updates to download = 1
2008-02-05 12:38:43:578 1008 cc0 Agent * Title = Windows XP $BMQ$N99?7%W%m%0%i%`(B (KB930916)
2008-02-05 12:38:43:578 1008 cc0 Agent * UpdateId =
{B73D873D-92E5-4375-88A5-0B63703314E4}.101
2008-02-05 12:38:43:578 1008 cc0 Agent * Bundles 1 updates:
2008-02-05 12:38:43:578 1008 cc0 Agent *
{B408F562-9E59-40ED-9D74-A54EB58BE48F}.101
2008-02-05 12:38:43:625 1008 cc0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {B408F562-9E59-40ED-9D74-A54EB58BE48F}.101] ***********
2008-02-05 12:38:43:625 1008 cc0 DnldMgr * Queueing update for download
handler request generation.
2008-02-05 12:38:43:625 1008 cc0 DnldMgr Generating download request for
update {B408F562-9E59-40ED-9D74-A54EB58BE48F}.101
2008-02-05 12:38:43:656 1008 cc0 Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 0 retries
2008-02-05 12:38:46:171 1008 cc0 Misc FATAL: Failed to copy file from
C:\WINDOWS\SoftwareDistribution\Download\c87e6a0b087b7b825c61ea322f57f576\spmsg.dll
to
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 5 retries
2008-02-05 12:38:46:171 1008 cc0 Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\112c72830b81e001483d38138c0a8e9e\spmsg.dll
(hr = 80070005) after 0 retries
2008-02-05 12:38:46:171 1008 cc0 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
SusCopyDirectoryContents failed with 0x80070005.
2008-02-05 12:38:46:171 1008 cc0 DnldMgr Error 0x80070005 occurred while
downloading update; notifying dependent calls.
2008-02-05 12:38:46:437 1008 cc0 Agent *********
2008-02-05 12:38:46:437 1008 cc0 Agent ** END ** Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2008-02-05 12:38:46:437 1008 cc0 Agent *************

[JR K Yoshikawa]

Post by rica
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Post by rica
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"rica" <***@microsoft.com> wrote in message news:***@TK2MSFTNGP04.phx.gbl...

[J]

私も同様の問題で困っておりました。
私の場合(XP Pro)は以下にあるように、EFS暗号化されたCATファイルの暗号化を解除したところ、
正常にアップデートできるようになりました。

------
Subject: Re: Error 0x80070005 at Windows Update! 9/18/2007 1:23 AM PST

By: WinTech In: microsoft.public.windowsupdate


Don't know if it applies to other incidents since ACCESS_DENIED is a
very generic error code, but we had the same problem on a XP Pro
machine (Windows Update failed downloading with 0x80070005, exact same
error messages in WindowsUpdate.log).

In our case we found that the particular machine had an EFS encrypted
CAT file in
%WinDir%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}. The
CAT file belonged to a Cisco WLAN driver, but I guess this is
secondary.

Removing encryption with the CAT file fixed the problem. Windows update
now downloads and installs updates as usual.

Regards, WinTech

[rica]

フォローありがとうございます。

Post by J
私の場合(XP Pro)は以下にあるように、EFS暗号化されたCATファイルの暗号化を解除したところ、
正常にアップデートできるようになりました。

当社でアップデート失敗するパソコンは、WinXPHomeですので、暗号化はできないようです。
CATファイルのプロパティで、暗号化部はグレイアウトで使用できなくなっています。


イベントビューアのログにもエラーは出てませんし、新しく管理者権限で作ったユーザーで

アップデートしても同じエラーが発生しました。
何かしらセキュリティの問題だとは思うのですが、手は尽くしお手上げ状態です。

[JR K Yoshikawa]

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http://support.microsoft.com/kb/314852

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Taking Command of Safe Mode
http://mcpmag.com/columns/article.asp?EditorialsID=990

SafeMSI.exe freeware starts Windows Installer in Safe Mode
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=9233

"rica" <***@microsoft.com> wrote in message news:***@TK2MSFTNGP06.phx.gbl...